Shipping Policy

Last updated: August 29, 2026

Thank you for shopping with us! We’re committed to getting your order to you safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information, when available.

Shipping Times

Estimated delivery times after your order has been processed:

• Canada: 3–7 business days

• United States: 5–10 business days

• International: 7–15 business days

Please note that delivery times are estimates and may vary due to weather, carrier delays, holidays, customs, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location, order size, and available shipping options.

From time to time, we may offer free shipping promotions. Any applicable free-shipping offer will be displayed on our website or at checkout.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, if tracking is available.

Please allow 24–48 hours for tracking information to update after your package has been shipped.

Incorrect or Incomplete Address

Please make sure your shipping address is correct before completing your purchase.

If you provide an incorrect or incomplete address and the package is returned to us, you may be responsible for additional shipping costs to have the order resent.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the address provided at checkout, we are not responsible for packages that are lost or stolen.

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged package and product so we can review the issue and assist you.

If your package appears to be lost or significantly delayed, please contact us and we will work with the shipping carrier to help locate it.

International Orders

International customers may be responsible for customs duties, taxes, or other import fees imposed by their country. These charges are not included in the product or shipping price unless otherwise stated.

We are not responsible for delays caused by customs.

Changes to This Shipping Policy

We reserve the right to update or change this Shipping Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

Email: mavebeauty00@gmail.com

Store: Mave